Difference between revisions of "Staff Team"

From BNC4FREE
Jump to navigation Jump to search
(Incomplete Staff Team Page with new staff roles/responsibilities. Staff Team chart to be generated shortly)
 
m (→‎Responsibilities: Changes to the RACI table)
 
(One intermediate revision by the same user not shown)
Line 3: Line 3:
 
== Our Staff Team ==
 
== Our Staff Team ==
  
−
''Our team is currently undergoing changes. Please check back soon for an update''
+
Our Staff team is currently organised as follows:
  
 +
{| class="wikitable" style="text-align:center;"
 +
|- style="text-align:left;"
 +
! colspan="4" style="text-align:center; font-size:100%; background-color:#cbcefb;" | Founder (Russell)
 +
|- style="background-color:#ffccc9;"
 +
| Staff Team
 +
| Bot Development Team
 +
| Bouncer Development Team
 +
| Technical Team
 +
|-
 +
| style="background-color:#9aff99; color:#333333;" | Russell
 +
| style="background-color:#9aff99; color:#333333;" | Russell
 +
| style="background-color:#9aff99; color:#333333;" | Russell
 +
| style="background-color:#9aff99; color:#333333;" | Russell
 +
|-
 +
| style="background-color:#9aff99; color:#333333;" | Centrixx
 +
| style="background-color:#9aff99; color:#333333;" | Centrixx
 +
|
 +
|
 +
|-
 +
| style="background-color:#9aff99; color:#333333;" | MetaNova
 +
|
 +
|
 +
|
 +
|}
  
 
== Our Structure ==
 
== Our Structure ==
Line 98: Line 122:
 
| C/I
 
| C/I
 
| C/I
 
| C/I
−
| I
+
| C/I
−
| I
+
| C/I
−
| I
+
| C/I
−
| I
+
| C/I
−
| I
+
| C/I
 
|-
 
|-
 
| Development of Bouncer/Bot Software
 
| Development of Bouncer/Bot Software
 +
| R/A/C/I
 +
| C/I
 
| R/A/C/I
 
| R/A/C/I
 
| I
 
| I
−
| R/A/C/I
 
−
|
 
 
| R/A/C/I
 
| R/A/C/I
 
| R/A/C/I
 
| R/A/C/I
 
| R/A/I
 
| R/A/I
 
| R/A/I
 
| R/A/I
−
|  
+
| C/I
 +
| C/I
 
| I
 
| I
−
|
 
 
|-
 
|-
 
| Rollout of new or updated software
 
| Rollout of new or updated software
 
| R/A/C/I
 
| R/A/C/I
−
| I
+
| C/I
 
| R/A/C/I
 
| R/A/C/I
 
| R/A/C/I
 
| R/A/C/I
 
| A/I
 
| A/I
 
| A/I
 
| A/I
−
| I
+
| C/I
−
| I
+
| C/I
 
| R/A/I
 
| R/A/I
 +
| C/I
 
| I
 
| I
−
|
 
 
|-
 
|-
 
| Changes to Servers & Security
 
| Changes to Servers & Security
 
| R/A/C/I
 
| R/A/C/I
 +
| C/I
 +
| C/I
 +
| R/A/C/I
 +
| C/I
 +
| C/I
 +
| I
 
| I
 
| I
−
|
 
−
| R/A/C/I
 
−
|
 
−
|
 
−
|
 
−
|
 
 
| R/A/I
 
| R/A/I
 
| I
 
| I
−
|  
+
| I
 
|-
 
|-
 
| Processing of Requests
 
| Processing of Requests
Line 153: Line 177:
 
|  
 
|  
 
|  
 
|  
−
| R/A/I
+
| R/A/C/I
−
|  
+
| I
 
|-
 
|-
 
| Enforcement of Blacklisting & Bans
 
| Enforcement of Blacklisting & Bans
Line 166: Line 190:
 
|  
 
|  
 
|  
 
|  
−
| R/A/I
+
| R/A/C/I
 
| R/I
 
| R/I
 
|-
 
|-
Line 179: Line 203:
 
|  
 
|  
 
|  
 
|  
−
| R/A/I
+
| R/A/C/I
 
| R/I
 
| R/I
 
|-
 
|-
Line 192: Line 216:
 
|  
 
|  
 
|  
 
|  
−
| R/A/I
+
| R/A/C/I
−
|  
+
| C/I
 
|}
 
|}

Latest revision as of 20:53, 13 February 2022

BNC4FREE is made up of several volunteer’s who donate their time and efforts into making the service better. Our staff carry out day to day tasks such as assisting users, processing requests and sometimes other more complex tasks such as updating the website, developing new features, updating the IRC Services bot and managing the servers and their security.

Our Staff Team

Our Staff team is currently organised as follows:

Founder (Russell)
Staff Team Bot Development Team Bouncer Development Team Technical Team
Russell Russell Russell Russell
Centrixx Centrixx
MetaNova

Our Structure

Our Staff team is currently organised as set out below:

The Founder
Staff Team Leader/Expert Development Team Leader/Expert Technical Team Leader/Expert
Staff Team Members Bot Development Team Leader/Expert Bouncer Development Team Leader/Expert Technical Team Members
IRC Helpers Bot Development Team Members Bouncer Development Team Members


Responsibilities

Each team has a set of responsibilities, these are defined using the RACI model. RACI is outlined as follows

  • Responsible
  • Accountable
  • Consulted
  • Informed


Those who are responsible are those that do the work to and complete the tasks expected within role or team and carry out day to day operations. On occasion, those that are responsible can be delegated to assist in the tasks required for their role.

Those who are accountable are those who are answerable for the correct and thorough completion of tasks, delegates the tasks to those responsible and ensures that day to day operations are maintained.

Those who are consulted are those whose opinions or information are sought and are typically experts in their area

Those who are informed are those who are kept up-to-date on progress, daily operations and other changes.


The responsibilities of each area are set out below:

Tasks Founder Staff
Team Leader/Expert 		Development
Team Leader/Expert 		Technical Team
Leader/Expert 		Bot Development
Team Leader/Expert 		Bouncer Development
Team Leader/Expert 		Bot Development
Team Members 		Bouncer Development
Team Members 		Technical
Team Members 		Staff
Team Members 		IRC Helpers
Ensuring objectives and targets are met R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/I R/A/I R/A/I R/A/I R/A/I
Ensuring a quality service is maintained R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/C/I R/A/I R/A/I R/A/I R/A/I R/A/I
Changes to policies & procedures R/A/C/I C/I C/I C/I C/I C/I C/I C/I C/I C/I C/I
Development of Bouncer/Bot Software R/A/C/I C/I R/A/C/I I R/A/C/I R/A/C/I R/A/I R/A/I C/I C/I I
Rollout of new or updated software R/A/C/I C/I R/A/C/I R/A/C/I A/I A/I C/I C/I R/A/I C/I I
Changes to Servers & Security R/A/C/I C/I C/I R/A/C/I C/I C/I I I R/A/I I I
Processing of Requests R/A/C/I R/A/C/I R/A/C/I I
Enforcement of Blacklisting & Bans R/A/C/I R/A/C/I R/A/C/I R/I
Supporting IRC users with queries R/A/C/I R/A/C/I R/A/C/I R/I
Responding to email queries or requests R/A/C/I R/A/C/I R/A/C/I C/I
Retrieved from ‘https://wiki.bnc4free.com/index.php?title=Staff_Team&oldid=351’