Staff Team - Revision history

Russell: /* Responsibilities */ Changes to the RACI table

2022-02-13T20:53:12Z

Responsibilities: Changes to the RACI table

Russell: /* Our Staff Team */ Update Staff Team structure

2022-02-13T20:34:43Z

Our Staff Team: Update Staff Team structure

Russell: Incomplete Staff Team Page with new staff roles/responsibilities. Staff Team chart to be generated shortly

2020-06-20T14:37:51Z

Incomplete Staff Team Page with new staff roles/responsibilities. Staff Team chart to be generated shortly

New page

BNC4FREE is made up of several volunteer’s who donate their time and efforts into making the service better. Our staff carry out day to day tasks such as assisting users, processing requests and sometimes other more complex tasks such as updating the website, developing new features, updating the IRC Services bot and managing the servers and their security.

== Our Staff Team ==

''Our team is currently undergoing changes. Please check back soon for an update''

== Our Structure ==

Our Staff team is currently organised as set out below:

{| class="wikitable" style="text-align:center;"
|- style="text-align:left;"
! colspan="4" style="text-align:center; font-size:100%; background-color:#cbcefb;" | The Founder
|- style="background-color:#ffccc9;"
| Staff Team Leader/Expert
| colspan="2" | Development Team Leader/Expert
| Technical Team Leader/Expert
|- style="background-color:#ffce93;"
| style="background-color:#9aff99; color:#333333;" | Staff Team Members
| Bot Development Team Leader/Expert
| Bouncer Development Team Leader/Expert
| style="background-color:#9aff99; color:#333333;" | Technical Team Members
|-
| style="background-color:#ffffc7; color:#333333;" | IRC Helpers
| style="background-color:#9aff99; color:#333333;" | Bot Development Team Members
| style="background-color:#9aff99; color:#333333;" | Bouncer Development Team Members
| style="text-align:left;" |
|}

== Responsibilities ==

Each team has a set of responsibilities, these are defined using the RACI model. RACI is outlined as follows
* '''R'''esponsible
* '''A'''ccountable
* '''C'''onsulted
* '''I'''nformed

Those who are '''''responsible''''' are those that do the work to and complete the tasks expected within role or team and carry out day to day operations. On occasion, those that are responsible can be delegated to assist in the tasks required for their role.

Those who are '''''accountable''''' are those who are answerable for the correct and thorough completion of tasks, delegates the tasks to those responsible and ensures that day to day operations are maintained.

Those who are '''''consulted''''' are those whose opinions or information are sought and are typically experts in their area

Those who are '''''informed''''' are those who are kept up-to-date on progress, daily operations and other changes.

The responsibilities of each area are set out below:

{| class="wikitable"
|- style="font-weight:bold;"
! Tasks
! Founder
! Staff Team Leader/Expert
! Development Team Leader/Expert
! Technical Team Leader/Expert
! Bot Development Team Leader/Expert
! Bouncer Development Team Leader/Expert
! Bot Development Team Members
! Bouncer Development Team Members
! Technical Team Members
! Staff Team Members
! IRC Helpers
|-
| Ensuring objectives and targets are met
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/I
| R/A/I
| R/A/I
| R/A/I
| R/A/I
|-
| Ensuring a quality service is maintained
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/C/I
| R/A/I
| R/A/I
| R/A/I
| R/A/I
| R/A/I
|-
| Changes to policies & procedures
| R/A/C/I
| C/I
| C/I
| C/I
| C/I
| C/I
| I
| I
| I
| I
| I
|-
| Development of Bouncer/Bot Software
| R/A/C/I
| I
| R/A/C/I
|
| R/A/C/I
| R/A/C/I
| R/A/I
| R/A/I
|
| I
|
|-
| Rollout of new or updated software
| R/A/C/I
| I
| R/A/C/I
| R/A/C/I
| A/I
| A/I
| I
| I
| R/A/I
| I
|
|-
| Changes to Servers & Security
| R/A/C/I
| I
|
| R/A/C/I
|
|
|
|
| R/A/I
| I
|
|-
| Processing of Requests
| R/A/C/I
| R/A/C/I
|
|
|
|
|
|
|
| R/A/I
|
|-
| Enforcement of Blacklisting & Bans
| R/A/C/I
| R/A/C/I
|
|
|
|
|
|
|
| R/A/I
| R/I
|-
| Supporting IRC users with queries
| R/A/C/I
| R/A/C/I
|
|
|
|
|
|
|
| R/A/I
| R/I
|-
| Responding to email queries or requests
| R/A/C/I
| R/A/C/I
|
|
|
|
|
|
|
| R/A/I
|
|}

@@ Line 122: / Line 122: @@
 | C/I
 | C/I
-| I
+| C/I
-| I
+| C/I
-| I
+| C/I
-| I
+| C/I
-| I
+| C/I
 |-
 | Development of Bouncer/Bot Software
 | R/A/C/I
 | I
 | R/A/C/I
 | R/A/C/I
 | R/A/I
 | R/A/I
+| C/I
 | I
 |-
 | Rollout of new or updated software
 | R/A/C/I
-| I
+| C/I
 | R/A/C/I
 | R/A/C/I
 | A/I
 | A/I
-| I
+| C/I
-| I
+| C/I
 | R/A/I
 | I
 |-
 | Changes to Servers & Security
 | R/A/C/I
 | I
 | R/A/I
 | I
+| I
 |-
 | Processing of Requests
@@ Line 177: / Line 177: @@
+|
+|
-| R/A/I
+| R/A/C/I
+| I
 |-
 | Enforcement of Blacklisting & Bans
@@ Line 190: / Line 190: @@
+|
+|
-| R/A/I
+| R/A/C/I
 | R/I
 |-
@@ Line 203: / Line 203: @@
+|
+|
-| R/A/I
+| R/A/C/I
 | R/I
 |-
@@ Line 216: / Line 216: @@
+|
+|
-| R/A/I
+| R/A/C/I
+| C/I
 |}

@@ Line 3: / Line 3: @@
 == Our Staff Team ==
-''Our team is currently undergoing changes. Please check back soon for an update''
+Our Staff team is currently organised as follows:
 == Our Structure ==